Customer Contact Centre

"Arctic Blue offers our clients a 24/7 Online Merchandise Program and engaged Promtel back in 2010 to run the warehousing and order processing component of this program. Outsourcing to Promtel enabled us to offer the value add merchandise program to our clients without having to maintain our own storage space, staff and equipment for fulfilling orders. This allows us to maintain our focus and energy on our own key competencies. We are able to maintain control of our stock through Promtel’s online portal that gives us complete visibility of our inventory and orders in the Promtel warehouse. Their staff are…"
- Aaron McKinnon, Managing Director Arctic Blue

"Finding Promtel in 2010 was exactly what our business needed. They meet our highest expectations. Their professionalism and genuine interest in helping us succeed was wonderful then and still is today. I can honestly say that without Promtel’s expertise and support we’d have struggled to achieve the growth we have over the past 9 years. The people and systems at Promtel are just fantastic.  I recommend them to anyone. Promtel's online ordering system makes placing orders and checking inventory very easy for us. We are able to expand our business knowing that Promtel grows right along with us and cares…"
- Mark McLaurin-Smith, Director MicrOrganics

"Satellite has worked with Promtel on various projects over the last few years. They are an outstanding team to work with who consistently deliver a high quality service to us and our partners. Satellite utilise Promtel’s payment gateway and payment processing services along with logistical support. Their flexibility and 'can do' attitude makes them a valuable partner who we trust and enjoy working with. I cannot recommend their team highly enough."
- Nick Lowe, Managing Director Satellite Media