Customer Contact Centre
Promtel’s Customer Contact Centre provides our clients with a seamless and professional way to communicate with their customers.
- Online chat contact
- Inbound calls
- Outbound calls
- Call reporting/response statistics
We become an extension of your company, freeing you up to do other tasks that will help grow your business. Our customer-centric philosophy enables us to create a greater and more satisfying customer experience.
Promtel’s response handling solutions are geared to support
- Order and despatch enquiries
- Post-sale customer service
- Lead capture
- Information requests