Customer Contact Centre

Promtel’s Customer Contact Centre provides our clients with a seamless and professional way to communicate with their customers.

  • Online chat contact
  • Email
  • Inbound calls
  • Outbound calls
  • Call reporting/response statistics

We become an extension of your company, freeing you up to do other tasks that will help grow your business. Our customer-centric philosophy enables us to create a greater and more satisfying customer experience.

Promtel’s response handling solutions are geared to support

  • Order and despatch enquiries
  • Post-sale customer service
  • Lead capture
  • Information requests