Easily integrate with Shopify, Amazon, and more!
Our flexible solutions are designed to grow with your business – whether you’re scaling an eCommerce brand, expanding into Australia, or managing corporate logistics, we help you protect what you’ve built, deliver what you’ve promised, and scale what you imagined.
Solutions for growing eCommerce brands.
Start selling in Australia with ease – local fulfillment, faster delivery.
Store, kit, and distribute branded merchandise and event materials.
Reliable and scalable fulfillment for wholesale and retail shipments.
We integrate with your website and systems. We receive your stock plus any branded packaging at our Sydney warehouse.
Your customer places an order on your store as usual, and it automatically comes through to us for timely fulfillment.
We prepare orders with quality packaging or your branded materials and send with tracked shipping. We also recycle packaging when possible.
Your customer gets their order quickly with full visibility along the way. Plus we seamlessly manage any returns and keep inventory moving quickly.
We support businesses of all sizes, whether its 50 orders a month or 50,000+. You only pay for the space you use, and when you’re ready to scale up, so are we.
We integrate with major platforms like Shopify, Amazon, WooCommerce, BigCommerce, Xero and MYOB. Using a different system? Let’s explore integration options.
We pick, pack and ship your orders exactly as you would – from plain or branded packaging and eco-friendly satchels to packing slips and special messages for an order, we pack to your specs with care every single time.
We tailor your shipping setup to suit your budget and timing needs, and take care of returns – receiving items, quality checking, and restocking if saleable. Track in real time through our live portal.
Our team is based at our Sydney warehouse and are always easy to reach. You get a local account manager who knows your name and cares about your success.
We provide a secure warehouse with container access located centrally for easy stock deliveries.
We work with brands of all sizes from start-up to scale.
From streamlined systems to measurable growth – see what partnering with Promtel has made possible for our clients.
Promtel’s partnership with Ruksak Australia has supported its rapid growth and success as Australia’s leading ruck brand. Through seamless integration with their Shopify store, efficient 3PL services, and strategic packaging solutions, Promtel ensured fast processing, cost-effective shipping, and high customer satisfaction as Ruksak launched and expanded its product line.
For Payot Australia, Promtel has been a trusted 3PL partner for over 20 years, handling end-to-end fulfillment from container shipments from France to special promotion packs for salons. Integration with Payot’s MYOB system streamlined order flows and reduced manual processes, enhancing stock control, accountability, and distribution efficiency.
“They get along really well with the people in our head office which is really important. Has it been perfect? No, but it has been extraordinary.” — Director, Payot.
Promtel’s long-standing relationship with Microsoft Australia spans 25 years, where they handle storage, packaging, and distribution of branded merchandise. By providing secure portals for inventory tracking and order management, Promtel helps Microsoft teams streamline event logistics, promotional activities, and reward programs. This enables Microsoft to focus on strategic initiatives while Promtel manages backend logistics seamlessly.
“They are a good, trusted partner of ours. They make things easy for us. Two words to describe our experience with Promtel is great service and solution focussed.” — Raj Rathore, Microsoft.