Promtel

Your trusted 3PL partner

Run smoother, ship smarter,
and keep customers coming back.

Easily integrate with Shopify, Amazon, and more!

Designed to grow with you

Our flexible solutions are designed to grow with your business – whether you’re scaling an eCommerce brand, expanding into Australia, or managing corporate logistics, we help you protect what you’ve built, deliver what you’ve promised, and scale what you imagined.

who we help

eCommerce brands

Solutions for growing eCommerce brands.

Entering the Australian market

Start selling in Australia with ease – local fulfillment, faster delivery.

Corporate events & merchandise

Store, kit, and distribute branded merchandise and event materials.

Wholesale & retail

Reliable and scalable fulfillment for wholesale and retail shipments.

Simple and seamless from setup to doorstep

how it works

01

Integrate and receive stock

We integrate with your website and systems. We receive your stock plus any branded packaging at our Sydney warehouse.

02

Orders come in

Your customer places an order on your store as usual, and it automatically comes through to us for timely fulfillment.

03

We pick, pack, and deliver

We prepare orders with quality packaging or your branded materials and send with tracked shipping. We also recycle packaging when possible.

04

Received by customers - fast

Your customer gets their order quickly with full visibility along the way. Plus we seamlessly manage any returns and keep inventory moving quickly.

Being the provider of choice

why choose promtel

Flexible and scalable solutions tailored to your needs

We support businesses of all sizes, whether its 50 orders a month or 50,000+. You only pay for the space you use, and when you’re ready to scale up, so are we.

Real-time visibility of inventory, order progress and more

We integrate with major platforms like Shopify, Amazon, WooCommerce, BigCommerce, Xero and MYOB. Using a different system? Let’s explore integration options.

Fulfillment aligned to your branding

We pick, pack and ship your orders exactly as you would – from plain or branded packaging and eco-friendly satchels to packing slips and special messages for an order, we pack to your specs with care every single time.

Competitive shipping rates and reliable returns management

We tailor your shipping setup to suit your budget and timing needs, and take care of returns – receiving items, quality checking, and restocking if saleable. Track in real time through our live portal.

Local customer care and account support

Our team is based at our Sydney warehouse and are always easy to reach. You get a local account manager who knows your name and cares about your success.

Central and secure Sydney-based warehouse

We provide a secure warehouse with container access located centrally for easy stock deliveries.

We work with brands of all sizes from start-up to scale.

The brands we work with trust our expertise

From streamlined systems to measurable growth – see what partnering with Promtel has made possible for our clients.

real results